Products quality

We are confident in the quality of our products. We have outsourced our products from the best suppliers to ensure the best quality possible.

Delivery and Shipping

If you live in the UK, please note that all of our orders will be shipped within 3-5 business days after purchase.

Top customer service

A high quality customer service is our paramount. It is our duty to make sure that we provide our customers with 100 % customer satisfaction and guarantee.




At Chaela’s Cosmetics, your beauty is our priority. Since starting out this business in 2020, our main focus has been to match each client with the right combination of beauty products and services to help them look and feel their best.

Chaela’s Cosmetics was created by Michaela, a 15 year old girl living in London.

“During quarantine and lockdown, I came up with the idea to start a Lip Gloss business. I absolutely love Lip Gloss. Lip Gloss is a cosmetic and accessory I cannot live without- whether I am chilling in my house or going out with my friends, wearing Lip Gloss gives me confidence and makes me feel beautiful.

Lots of my friends and family members  would always comment on how great Lip Gloss makes me look, so I took the initiative to start selling and making other women feel beautiful and empowered. Whilst planning the Lip Gloss, I also came up with ideas to sell other products such as Eyelashes, Bandanas and Bonnetts. ”

Michaela, Owner of Chaelas Cosmetics



When I got the lipgloss it cam fairly quickly, when I open the packaging was amazing, nothing has split out and gone anywhere all of the lipgloss was still in the tube which was really nice. When I put it on my lips, the summer was amazing and the consistency was really nice. It wasn’t too thick but it wasn’t too liquidy.



Crystals Lip Gloss

Honestly, these lipglosses are amazing quality, I purchased the nude colour and the clear gloss, I loved how shiny and moisturising it was. The glosses aren’t super sticky – it is so nice to have a lipgloss that doesn’t get stuck in your hair. I highly recommend Chaela’s Cosmetics and I cannot wait to purchase more.

Nia Georgio

Nia Georgio

Fudge, Crystals, Glam up Lip Gloss


Return and Refund

Returns are available within 14 days after purchase. Item must be returned in good condition and packaging must remain unopened. Due to health and safety guidelines, we do not offer refunds or returns on lip-glosses and eyelashes, unless if the products if at fault from our side. Please contact us before asking for a refund or return.

Payment Methods

We only accept payments online, payments can be made on our website or through PayPal. All our payment methods are secure, SSL encrypted and security protected, therefore your card details are safe and secure. Contact us for alternative payment methods if necessary…


Please contact us regarding anything you are not clear with on the website before placing an order. You can also contact us if you want to enquire about our refund and return policy. Our opening times are 9am to 6pm (Mon-Fri). Alternatively, email us for more information.